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Trusted by NZ Businesses

See how others have partnered with iT360 to streamline operations and get better results from their tech.

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    Client Reviews

google

Quick service

Melanie Tucker
Melanie Tucker March 16, 2025
google

iT360 technician, Bradley, stopped by our office yesterday to assist with our internet issues, and his service was outstanding from start to finish. Not only did he resolve the issue efficiently, but he also took the extra step of organizing our tangled mess of cords—an unexpected but much-appreciated bonus! Professional, efficient, and highly skilled—would highly recommend!

Buywest Rentals
Buywest Rentals February 25, 2025
google

IT360 has been looking after our IT issues for years now. They have good system in place, where you can log in your requests and queries. They follow up with it straight away and resolves issues promptly. When our server broke down suddenly, they provided a loan server straight away and had us back on track without delay. We are now on cloud (IT360 assisted with this) so no more server drama (fingers crossed) but we know we will be in good hands if we ever have any problem!

CL Law NZ
CL Law NZ August 22, 2024
google

I have had great pleasure working with IT360. They staff are professional and dedicated. When i have asked for assistance, they have been able to assist me in a very professional manner.

Linda Phillips
Linda Phillips August 22, 2024
google

I have always received prompt user friendly service from the team at iT360 with great follow up response of all technical issues I have contacted them about, great work Team =)

Chahli Paraone
Chahli Paraone August 12, 2024
google

Your technician Brodie did a great job setting up our two new agents to our network and printers. He also made sure that the other agents had access to this additional printer. Always very pleasant to deal with.

Kay Wain
Kay Wain April 24, 2024
google

great working with IT360 as always

Core Training
Core Training April 21, 2024
google

A company that is long established and delivers great IT solutions and back up.

Wayne Kennerley
Wayne Kennerley January 26, 2024
google

Thank you to Aeron for listening well and not mansplaining things to me. His work was thorough, efficient and his systematic approach to problem-solving WITH ME was refreshing. Well done Aeron!

M Siaosi
M Siaosi March 27, 2022
google

Short wait time, have called them multiple times to resolve my IT issues and they are always prompt and professional. A+ for quality service.

Jane Cocker
Jane Cocker September 29, 2021
google

Good as always

fernando Arenas
fernando Arenas August 25, 2021
google

Always prompt and the team are so friendly and skilled. Thank you for all your help!

Quality Education Services
Quality Education Services November 9, 2020
google

Fast, efficient and proactive. Very knowledgeable and innovative

Alastair McClymont
Alastair McClymont April 14, 2020
google

Looking for IT services from a crowd who know what they are doing? Look no further than iT360. These guys are market leading

Anthony McMahon
Anthony McMahon February 1, 2020
google

Great place. Was having a few drinks hiding from work lmao. Met a couple from the states had a great time.

GenX Network
GenX Network November 25, 2019
google

We really appreciate the excellent service always received from this friendly team. All aspects of their service respond promptly and their online service for help is easy to navigate and they have various ways of communicating that suits our needs.

Kerry Petrie
Kerry Petrie August 13, 2019
google

We have used IT360 for the last 6 months or so. Great service! Great communication by their account manager, we know exactly where we are at with everything. Highly recommend them.

Yusuke Inui
Yusuke Inui August 13, 2019
google

IT360 was extremely helpful with our IT problems. The service was fantastic and I would highly recommend then to others. Overall an excellent company to deal with.

Unleashing Potential
Unleashing Potential August 9, 2019
google

6 minutes ago Excellent company to deal with, always friendly and reliable. Able to help with any query, big or small and will always put their customers first. Also takes the time to give thorough explanations and assistance for all tickets logged

Cynthia Tieu
Cynthia Tieu August 6, 2019
google

Fantastic company to deal with. The best and most responsive help-desk I've experienced in my entire career!

Grant Davidson
Grant Davidson August 1, 2019
google

Service is with this company is outstanding. The whole is friendly, patient and eager to attend to any IT issue. Highly recommended for IT services.

Louise Whelan
Louise Whelan July 31, 2019
google

I recently had a problem which wasn't straight forward. The initial attempt to fix my problem was unsuccessful so he asked if I would mind him doing some more research into it and calling me back later that day. He did call me back and fixed the problem! Very helpful and a successful outcome.

SAV Community Centre
SAV Community Centre July 14, 2019
google

I have been using IT360 for the last 10 years, I have always felt that they have given me fantastic service throughout the years and always quick to resolve any issues that have come up. They know what they are experts in and provide the right information as who to speak to or re-skill if it's outside their experience. Highly recommend Dave, Steve and the team!!!

Dylan
Dylan July 12, 2019
google

Awesome to deal with as a partner. iT360 has a great, committed team and is very capable.

Tom Fraser
Tom Fraser July 11, 2019
google

Great service. Great people. A real pleasure to deal with

Kate Nazimko
Kate Nazimko July 11, 2019
google

Friendly, professional and efficient with an abundance of knowledge all over the IT realm. Highly recommend iT360, a great bunch.

Ryan Hansen
Ryan Hansen July 11, 2019
google

Outstanding service! Fast, professional and always friendly. IT360 has enabled us to move to the cloud (among other things), which has been highly beneficial for our organisation. Highly recommend for any businesses big or small.

Good Seed Trust Board
Good Seed Trust Board July 10, 2019
google

Great service and very practical (something that seems rare in IT organisations ... they have a willingness to offer practical solutions rather than simply propose a multitude of options)

Ben Skelton
Ben Skelton July 10, 2019
google

Awesome company with the best customer service experience!

Paolo Caliwag
Paolo Caliwag July 10, 2019
google

We love dealing with the team at IT360. Professional, highly ethical and just the nicest bunch or people you can imagine. Highly Recommend

Matt R
Matt R July 10, 2019
google

Fast, professional and friendly. Love having IT360 at the other end of my keyboard when I can't figure out what my computer is up to. Totally recommend.

Tracey Sharp
Tracey Sharp July 9, 2019
google

it360 is an immense help with any technical and computery stuff. Not being tech savvy I contact them a lot, they help/fix problems straight away.

Alaina Phillips
Alaina Phillips July 9, 2019
google

Great partner to work with, have recommended the IT360 team into clients of mine and service has been exceptional.

Brent La Franchie
Brent La Franchie July 9, 2019
google

Awesome Company! Great people, Great Solutions, Great all round!

stefan venter
stefan venter July 9, 2019
google

Fantastic Service, Great people who truly uncover your needs! Outstanding!

Stefan Venter
Stefan Venter July 9, 2019
google

Would highly recommend, worth sitting down with them to see how they can help your company

Dayna Vawdrey
Dayna Vawdrey July 9, 2019
google

iT360 are security experts and great people to deal with. Highly recommended.

PWS
PWS July 9, 2019
google

These guys make the complex simple. Such a nice change speaking with people that don't talk the techno mybo jumbo but relate their solutions back to producing the right business outcomes. Definately worth making contact if you are seeking anything IT related.

Steve Sherwood
Steve Sherwood July 9, 2019
google

Fantastic customer service! Love this company.

Luca Grayson
Luca Grayson July 9, 2019
google

Such an awesome Company! They look after their employees and their customers.

Ina-Mari Grobler
Ina-Mari Grobler July 9, 2019

AI that works for you

We Automate So You Can Innovate

iT360 future-proofs your business with AI-driven process automation—streamlining workflows, optimising resources, and keeping every system humming without the hassle.

AI-Powered Workflow Automation

Map, optimise, and auto-run repetitive tasks—think invoice approvals, ticket routing, data entry—so your team can focus on high-value work. 

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Smart Integrations & Data Sync

Custom connectors and APIs that let your apps talk to each other in real time, wiping out manual copy-paste and spreadsheet juggling. 

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Virtual Assistants & Chatbots

24/7 AI assistants that triage enquiries, answer FAQs, and trigger internal workflows—freeing staff and keeping customers smiling.

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Tagline

IT Support

One-on-one support for your team

How We Support Your Success

Intelligent Automation Partners That Transform Your Business

We implement AI-driven solutions that align with your growth goals—so your operations run more efficiently, accurately, and profitably.

Reasons To Partner With Us

the it360 difference

Our Values

At iT360, we don’t just provide IT support—we build partnerships based on integrity, follow-through, and respect. These promises guide how we show up, communicate, and deliver every day. 

  • Show up on time

    Always On

    We are available when needed, and always responsive.

  • Stick to our word

    Straightforward

    We simplify the user experience by delivering clear, intuitive solutions.

  • Finish what you start

    Pioneers

    We challenge the status quo to drive better outcomes.

  • Give more than expected

    Owners

    .We act proactively, anticipating needs, taking the initiative.

what our clients have to say

Real Results. Real People

Hear from clients who’ve streamlined operations with our expert support

“iT360 really shone to me… the prompt delivery of a proposal was incredible. It was provided to us in a very professional way within a couple of days. I can see the breadth and depth of knowledge… even though we had software programs that they weren’t familiar with, they were keen to understand them… It was a really interesting exercise and we’re really thrilled to have iT360 onboard.”

Sandy Sharp
AR & Associates

“[The cyber security audit] puts its contents in a controllable context for me… having a review time, identifying the 6-7 different domains to look at, seeing where you are, then clearly knowing what kind of things we can work on to bring us up to an acceptable level. I found it extremely helpful.”

Miriam Milson
Beth Shean Trust

“Personally, whenever I lodge a ticket, when I do get a phone call, the technician often sorts out another few issues at the same time. Always effortlessly. The speed that my issues have been solved have minimised both my frustration and downtime and I know that whatever has been learnt is being documented to save time in the future. I can’t thank you all enough.”

Andy Corbett
Pipeline and Civil

“For me, the fact that we don’t have to worry about it [security and uptime of systems], it’s superb… we’re continuing to have a great relationship and a great outcome from working with iT360.”

Bryce Howard
Farro Fresh

“Fantastic company to deal with. The best and most responsive help-desk I’ve experienced in my entire career!”

Grant Davidson
Quality Education Services (QES)

“We love dealing with the team at IT360. Professional, highly ethical and just the nicest bunch of people you can imagine. Highly Recommend.”

Matt Rummel
Exeed

“Service with this company is outstanding. The whole team is friendly, patient and eager to attend to any IT issue. Highly recommended for IT services.”

Louise Whelan
Bellingham Wallace

“Fast, professional and friendly. Love having IT360 at the other end of my keyboard when I can’t figure out what my computer is up to. Totally recommend.”

Tracey Sharp
Odyssey House Trust

“We’ve been working with them since 2010. It’s a relationship, rather than just being our IT provider, and I really like that. I build relationships with people, so I want to have more than a cold, hard conversation about the business.”

Grace Ikiua
Good Seed Trust

“Awesome to deal with as a partner. iT360 has a great, committed team and is very
capable.”

Tom Fraser
HPE

“I have had 12 years of experience working with iT360 as my client. They are always easy to deal with, friendly, professional, encouraging and of course importantly, good payers! I realize this review page is probably for their clients to review, but I believe the true test of a company is not what is seen, but the workings of the company/people behind the scenes. I highly recommend anyone to deal with them.”

Kirsty Harkness

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